Alto Pharmacy - Austin, Texas

Jean N

My doctor ordered through alto and I have never used them before. They sent me a message saying my delivery was on the way, I got outside and was waiting for the delivery outside with my dog , as we got ready to walk and enjoy the nice breeze- i got a text that my package was delivered. (I wondered where) when I called they told me they have no way of tracking the driver and if I could go around my neighborhood to see where my package got delivered, (SMH) ! I told them I won’t do that since it was at night, and it would be dangerous for me, going around looking at people doors for my package. I had not looked at their review, but they have terrible terrible customer reviews on trust pilot. Use them at your own risk - ask your doctor not to refer you to them.

Rosalind Armstrong

I needed a refill for my IVF injections and Alto made ordering quick and easy and delivered the same day. Excellent service, especially with time sensitive medication, highly recommend!

alison jenson

i scheduled my ovidrel (trigger shot for IVF) for an in town delivery. the courier never even attempted to drop it off. i missed my trigger window therefore nulling this round of IVF. alto staff has done nothing to remedy - not even an apology - or offered a courtesy re-delivery. this mistake has cost me thousands of dollars, and i would warn anyone going through IUI or IVF with timed medications to stay far away from alto and try another pharmacy service in the area.

Nat

Speedy delivery, detailed instructions, well-designed app, and all of my medications have been packed with care! This pharmacy has been amazing.

Lisa V

I cannot express enough how impressed and grateful I am for the exceptional service provided by Alto pharmacy. From start to finish, my experience with them has been nothing short of outstanding.

First and foremost, the speed at which my time-sensitive medication was delivered was truly remarkable. I couldn't believe how quickly they processed and shipped my order, saving me from unnecessary anxiety and stress.

What truly sets Alto pharmacy apart is their user-friendly and hassle-free ordering process. I was able to place my order online without any need to wait on hold or speak to someone on the phone. The website was intuitive and easy to navigate, making the entire process incredibly convenient.

But what really touched my heart was the unexpected surprise that came along with my medication. Alto pharmacy went above and beyond by including a small candy with my medicine. It may seem like a small gesture, but it oddly made me emotional - in the best way possible. It showed me that Alto pharmacy genuinely cares about their customers and goes the extra mile to make them feel valued and appreciated.

Overall, I give Alto pharmacy an A+ for their exceptional service. Their lightning-fast delivery, user-friendly ordering process, and thoughtful gesture of including a candy with my medication have left a lasting impression on me. I highly recommend Alto pharmacy to anyone in need of reliable and compassionate pharmacy services. They have certainly earned my trust and loyalty.

Bradley Rife

The delivery of this item was extremely slow, and there a price increase at the last minute. Overall, this was not a good experience!

Vis V

Excellent service and specialty meds are filled quickly. I love their app and delivery service which makes it easy to order and schedule delivery. Decently priced meds especially for fertility meds out of pocket. It's a bit of a hike to drive there to drop off a prescription, but it's worth it because of the price and free delivery option.

REGINA

Alto Pharmacy made my entire process incredibly easy. My preferred method of engagement is digital (like most these days) and their app is user friendly and easy to navigate. The whole process start to finish was done digitally which made it a quick process as well. I was able to track my delivery and got notified by Alto when my courier was near. The courier was polite and I had zero issues with the delivery of my prescription. All in all - 5 star service.